

You call it “quick to judge and superficial”, but imo that’s the wrong attitude. Every tool we use as humans should be designed to be as intuitive as possible. It makes it easiest for people to learn how to use a new tool. That doesn’t mean that a tool cannot be complex or customizable, but the default experience should make it easy for new users to quickly achieve something. Once they grow accustomed to the tool they can tailor it their own way.
No tool has to do this, but if it wants to be widely used then this is kinda necessary.
There’s a reason why there are whole fields of study into human media interaction, and why software companies hire UI designers. Everything that doesn’t have to be explained in words and text because it is intuitive saves mental overhead for the user and makes the application more accessible.

Damn what the hell. I’m Dutch and I pay less than €12 euros. For that I get 100 call minutes/messages and 6 GB. Neither of which I ever really get close to. Calling is mostly just in case of emergency or when we need to align something right now. And data is always useful because I definitely do not have free wifi anywhere. Do you never leave a big city or something? If I slip with my bike on an icy road and break something in the middle of nowhere it’s kinda good to have some way of communicating.